Shipping Policy
Last updated: August 6, 2026
What follows is the whole delivery picture: where we send, how long each stage takes, what it costs, and who to talk to when something stalls.
Destinations
Ryan Dublin delivers to addresses in Ireland. We do not currently ship beyond that.
Cut-off time
Our daily cut-off is 18:00 (IST) Irish Standard Time – Dublin. An order placed after that is treated as received on the next working day, and processing starts from there.
The three stages, and the total
- Processing: 1 to 2 business days
- Transit: 8 to 12 business days
- Total estimated delivery: 9 to 14 business days
- Cut-off: 18:00 (IST) Irish Standard Time – Dublin
Business days are Monday to Friday and exclude bank holidays. Every figure is an estimate made in good faith, not a guarantee — once a parcel is with the carrier its progress stops being ours to control. Estimates do not affect your rights if delivery runs late.
Processing
Orders are picked, inspected and packed by hand before they leave. Allow one to two working days. Anything placed at a weekend or on a bank holiday begins processing the next working day.
Busy trading periods and the run-up to Christmas stretch this a little. Where we expect a meaningful delay on your particular order, we email you rather than let you wonder.
Cost
Standard tracked delivery is free on every order, with no minimum spend. The figure on the product page is the figure you pay — nothing appears for the first time on the final screen of checkout.
An optional Priority & Insured Shipping upgrade is available at €2.95. It moves your order up the dispatch queue and insures the parcel in transit. It is charged once per order rather than per item, is shown to you before payment, and is not reimbursed if you later return the order, because the service is delivered at dispatch.
Prices on this store are in euro (EUR) and include VAT and other mandatory charges where they apply.
Carrier
Deliveries within Ireland are handled by An Post. The carrier assigned to your particular order is confirmed in the dispatch email, alongside the tracking reference.
Following your parcel
A tracking reference reaches you by email the moment your order is dispatched. Follow it on our order tracking page at any point.
Allow up to 48 hours for the first scan to register after the number is issued. A tracking page that shows nothing on day one is normal and is not a sign of a problem.
Where we cannot deliver
We are unable to send to PO Boxes, to military addresses of the APO, FPO or DPO type, or to locations with restricted access. Please give a street address where the parcel can actually be handed over.
Duties and import charges
An order may leave a fulfilment centre outside the European Union. Where that happens, customs duty, import VAT or clearance fees can fall due when the parcel enters the country. Those amounts are not included in the checkout price, are set by the customs authority and the carrier, and never reach us. It is worth checking what applies before you order.
Failed deliveries and wrong addresses
Undeliverable parcels usually go back to the sender. We contact you, confirm the address and send it out again; a second dispatch can carry a cost, which we always raise with you first.
Check your name and address carefully before completing an order — once a parcel is with An Post we cannot redirect it. Spot a mistake early and tell us, and we will try to catch it before dispatch. Delays caused solely by an incorrect or incomplete address are not our responsibility, which does not affect the mandatory rights you hold as a consumer.
Lost or damaged along the way
Contact support@ryan-dublin.com or use the contact form. We open a case with the carrier and settle it with a replacement or a refund; the mechanics are in our Returns & Refund Policy.
Delays we cannot prevent
Heavy demand, bank holidays, carrier backlogs, weather, customs clearance, or an address that needs verifying. Where any of these touch your order we tell you as soon as we know something worth telling.
Where delivery is late you keep your legal rights, including the right to require delivery, to set a reasonable additional period, and to end the contract and be reimbursed where the conditions for that are met.
Updates to this page
Operations change and so do the requirements of the platforms we advertise on. When this page changes, the date at the top changes with it.
Contact
Ryan Dublin
USEEMALL LTD
Company address: Conyngham Road, Manchester, England (This is not a returning address)
Returns address: sent to you by email once your return is approved
Email: support@ryan-dublin.com
Customer service hours: Monday to Friday 09:00–17:00 (IST) · Saturday and Sunday 10:00–17:00 (IST)
We aim to reply within 24 hours.